Government Agency Expands Online Training
Challenge:
Demonstrate complex patent database capability and provide training to multinational users without in-person training.
Solutions:
Cisco WebEx solutions provide easy delivery of online training and support across Europe.
Results:
- Expanded training programs reach remote target groups using online classes
- Updated materials keep participants aware of new patent field developments
- Helped promote innovation
We update the content in our online training sessions easily, so we can tell our participants about new developments in the field.- Dr. Roland Feinäugle, training coordinator, patent information promotion and training, European Patent Office