TelePresence

Collaboration Reinvented

Your company exists within a complex network of vendors, customers, collaborators and regulators. This “business ecosystem” is as vital to you as your employees and intellectual property. Keeping it healthy helps you maintain and grow market share, navigate challenging business conditions, and explore new opportunities.

Respond to Issues Faster

Cisco TelePresence is an exceptional tool for nurturing your ecosystem. With it, you can extend the power of face-to-face communications to more situations and more locations. That helps you detect problems and opportunities sooner and address them faster.

Immersive Experiences

Cisco TelePresence integrates advanced technology and interactive elements with the power of the network to deliver immersive, “in-person”, virtual experiences. It offers a wide range of innovative applications and end-points catering to various usage environments. These can help you:

• Collaborate effectively and innovatively
• Create and distribute high-definition videos quickly, easily, and globally
• Improve productivity and reach across geographical and technological boundaries
• Collaborate transparently across various applications like WebEx, Unified Communications, or phone
• Change business processes and transform organizational culture

Cisco TelePresence has been widely deployed across ecosystems similar to yours. Please choose the appropriate informational tab on this page to learn more about Cisco TelePresence for your industry.

Retail Reinvented

The retail landscape is full of challenges. Wavering customer demand and rising operational costs make maintaining already slim margins a constant challenge. At the same time, you must continually differentiate brands and products while delivering high levels of customer service.

Improve Responsiveness

Cisco TelePresence offers new ways to transform your business and increase your responsiveness to dynamic market conditions You can:

• Meet with suppliers and manufacturers to review product designs, deal with inventory issues, and build closer ties
• Conduct face-to-face multipoint meetings across time zones with store managers to accelerate decision-making and responsiveness
• Offer expert services to all retail locations with a small group of highly trained product and service specialists
• Hire and train new store associates in different locations based on standardized training templates
• Create new business opportunities such as virtual product launch events or book signings

With Cisco TelePresence, retailers can transform business processes and deliver a high-quality consumer experience to everyone, every day.

Healthcare Reinvented

Demands on the healthcare industry are drastically increasing as the population ages. Finding innovative and efficient means to manage escalating costs, accelerate field learning, deliver high-quality care, and maximize use of skilled resources is particularly important for healthcare organizations. Furthermore, organizations that deliver healthcare products and services are managing growing complexity in their supply chains, cost structures, operations, and regulatory requirements.

Solutions to these challenges lie in close collaboration among key stakeholders in the healthcare industry. Cisco TelePresence, with its immersive, in-person meeting experience among users over the network, can help healthcare organizations improve the speed, quality, and access of care. Cisco TelePresence can help you:

• Enable cost-effective clinical collaboration: Clinical staff can improve their productivity by collaborating seamlessly with colleagues in other facilities
• Deliver latest field knowledge and study results: Physicians and researchers can now share research findings using HD video recording through Cisco TelePresence
• Enable virtual care consultation: Physicians can extend care to patients remotely, improving healthcare access and timeliness
• Scale scarce resources and expertise: Healthcare organizations can now scale limited physician and clinician resources across multiple locations
• Manage distributed operations: Administrators can meet face to face with suppliers and colleagues on a regular basis to streamline product strategies and sourcing negotiations

These are only a few examples of how Cisco TelePresence can help healthcare organizations. To learn more about Cisco TelePresence for healthcare, please visit links in the "Next Steps" section.

Education Reinvented

Education is fundamentally a collaborative, interactive endeavor, crucial to the success of future generations. Yet, educational institutions of all sizes face basic challenges, such as managing larger classroom, finding qualified teachers, and readying students for the demands of a fast-paced, global environment.

Cisco TelePresence replicates and extends the in-person nature of learning by delivering an immersive, life-like communications experience. It captures and realistically transmits the human elements of communication that are vital to the learning process. With Cisco TelePresence, you can:

• Bring teachers and professors with specialized expertise to students around the world efficiently and economically
• Empower richer and more productive collaboration for research purposes
• Innovate new educational opportunities, such as global classrooms and customized executive education programs
• Embrace environmental sustainability goals through the reduction of travel
• Transform the process of administration by connecting far-flung campuses or school districts
• Cultivate cross-cultural exchanges without traveling

These are only a few examples of how Cisco TelePresence can help educational institutions. To learn more, please visit links in the "Next Steps" section.

Financial Services Reinvented

Financial services organizations are among the most innovative consumers of technology. The industry's technical innovations range from the deployment of automatic teller machines starting in the 1970s to advanced communications and trading systems that now transmit information faster than before.

Improving Financial Interactions

Today, financial services firms face an unprecedented number of challenges, from globalization to creating and maintaining customer loyalty. Most of the transactional elements of financial services have been automated by technology: what remains is the difficult-to-scale human interaction so necessary to enhancing customer relationships, working with other institutions or governments, and solving complex problems.

The Human Element

Cisco TelePresence is a technology that can help scale the human element. You can:

• Allocate resources strategically by providing face-to-face access to experts, no matter where they're located
• Deliver superior, personalized customer service by matching customer need with the right expert in real time
• Manage and mitigate risk through faster collaboration with customers, partners, regulators, and colleagues
• Capture opportunities by making decisions faster, rolling out products and services more rapidly, and expanding your market reach

If you have already mastered transaction optimization, you know that growth will come from scaling the institutional knowledge and expertise that underlies services such as wealth management and corporate banking services.