Program Refresh: New Products and Updated Program Requirements.
The Cisco Authorized Service Provider Video Program is aimed at Cisco partners who want to broaden your video expertise, and work with Cisco to jointly expand the number of service providers that use Cisco video solutions. The goal is to build a mutually profitable partnership to address our customers' needs.
The Authorized Service Provider Video Program identifies, qualifies, trains, and helps enable Cisco channel partners to provide solution services for Cisco video solutions. By completing program requirements, partners demonstrate your competency in deploying this solution, and receive program benefits that include (but are not limited to):
- Market differentiation as a recognized Cisco Service Provider Video Partner on the Cisco Partner Locator
- Approved access to Cisco collaborative tools
- Special discounts on specific SKUs for participating partners
Cisco Authorized Service Provider Video Program Requirements
To attain Cisco Authorized Service Provider Video Partner status, partners must undergo the required training program and pass its mandatory exams.
The Cisco Authorized Service Provider Video Partner classification is available to partners in the following defined job roles:
- Account Manager (one individual)
- Systems Engineer (two Individuals)
Please note: Role sharing is permitted within this program. An account manager may also serve as a systems engineer. Role sharing rules for specialization do not apply to this program.
Account Manager
Responsible for Cisco SP Video sales methodology and customer engagement.
| Format | Cost (USD) | Duration |
|---|---|---|
| #650-663 Cisco SP Video Sales for AM (CSPVS) | $ 65 | 45 min |
| Recommended Training | ||
| Format | Cost (USD) | Duration |
| Authorized SP Video - Account Manager Training - All Regions E-learning |
$ 0 | Online |
| Role sharing guidelines: One qualified individual may fill the account manager role and one of the system engineer roles. | ||
Systems Engineer 1 and 2
Presales engineer responsible for video solution planning and design:
- Possesses both business and technical skills
- Understands customer business needs and issues, business process, and transformation
Please note that 2 individuals are required for Systems Engineer 1 and Systems Engineer 2
| Format | Cost (USD) | Duration |
|---|---|---|
| # 650-665 Cisco SP Video Wireline and Cable Headend Design for SE (CSPWCHD) or: | $ 65 | 60 min |
| #650-667 Cisco SP Video Cable Access Networks Design for SE (CSPVCAD) or: | $ 65 | 60 min |
| #650-669 Cisco SP Video Digital Media Design for SE (CSPVDMD) | $ 65 | 60 min |
| Recommended Training | ||
| Format | Cost (USD) | Duration |
| SP Video Phase 1 and 2: Authorized SP Video - Systems Engineer - Americas E-learning |
$ 0 | Online |
| SP Video Phase 1 and 2: Authorized SP Video - Systems Engineer - EMEAR E-learning |
$ 0 | Online |
| SP Video Phase 1 and 2: Authorized SP Video - Systems Engineer - APJC E-learning |
$ 0 | Online |
| SP Video Phase 2 Instructor-led Option |
Contact NIL | Contact NIL |
| SP Video Phase 3 Lab Instructor-led |
Contact NIL | Contact NIL |
| Role sharing guidelines: One systems engineer may also be an account manager. Two unique individuals must serve as systems engineers. | ||
Cisco Authorized Service Provider Video Program Application Process
The process for applying to the Cisco Authorized Service Provider Video Program (ASPVP) was revised on November 14, 2011. Please read below to determine your renewal or new partner application procedures.
Category 1: New partners to ASPVP
Category 2: Renewal - Existing ASPVP Partners whose anniversary date is after February 12, 2012
Category 1: New partners
- Work with your Cisco sponsor (channel account manager or systems engineer) to determine your eligibility for the program. Identify your requirement gaps, and create a development plan
- Complete new exams (1 - Account Manager and 2 - Systems Engineers as described on the program requirements tab). Please wait three to five days after passing your exams for Cisco tools to record your information in the system.
- Apply for the program through the Certification and Specialization Application tool. After logging into the tool:
a. Choose Access Program Application
b. Select the Specialization Application tab
c. Choose Cisco Authorized SP Video Program - Satisfy program requirements to become eligible for participation
Category 2 : Renewal - Existing ASPVP Partners whose anniversary date is after February 12, 2012
- You must complete the new exams as detailed on the program requirements tab.
- Complete new exams (1 - Account Manager and 2 - Systems Engineers as described on the program requirements tab). Please wait three to five days after passing your exams for Cisco tools to record your information in the system.
- After completing new exams, apply for the program through the Certification and Specialization Application tool. After logging into the tool:
a. Choose Access Program Application
b. Select the Specialization Application tab
c. Choose Cisco Authorized SP Video Program - Satisfy the refreshed program requirements to become eligible for participation or renewal.
If you have questions regarding the requirements or the application process, please contact our Partner Relations Team.
To contact the Cisco Partner Relationship Team (PRT), dial your local # as listed below.
Select option 5 - 1 - 3 - 1 from the menu prompts to reach the Cisco Partner Relationship Team (PRT).
NOTE: For English language, PRT Support is 24 x 6, based on the Theater timings mentioned below.
US and Canada- M-F 5:00 a.m. - 6:00 p.m. PST
(Supported Languages: English)
1 800 553 NETS (1-800-553-6387)
1 800 GO CISCO
Asia Pacific - M-F 8:00 a.m. - 7:30 p.m. AEDT
(Supported Languages: English, Korean, Japanese, & Mandarin)
International Number from other countries: +61 2 8446 7466
Australia: 1-800-612452
China (North): 10-800-712-1728 (Not applicable for cell phones)
China (South & East): 10-800-120-1728
India: 000 800 440 1367
Japan: 006633 132537
Korea: 00798-14-800-7254
New Zealand: 0800-449882
Europe - M-F 8:00 a.m. - 6:00 p.m. GMT
(Supported Languages: English, French, & Spanish)
Europe: +32 (2) 704 5555
Germany: +32 (0)2 704 2500
France: 0800 770 400
Italy: 800 787 854
Austria: +32 (0)2 704 2500
Switzerland:
+41 (0)44 878 92 00
or +41 (0)31 998 50 50
or +41 (0)22 999 92 00
Spain: 900 997 154
United Kingdom: 0800 404 7778
| Resources | Description |
|---|---|
Authorized SP Video Program At-A-Glance  (PDF - 816 KB) |
Provides overview of video technology and Cisco's stratgey |
| Authorized SP Video Program Course Details (PDF - 644 KB) |
Provides course details required for the Authorized SP Video Program |
| Authorized SP Video Program Overview Presentation (PDF - 1.3 MB) |
High-level overview presentation of program and its benefits |
| Authorized SP Video Program Press Release Template | Create a press release announcing your organization's accomplishments |
| Authorized SP Video Program Refresh: Americas: recording , presentation APJC: recording , presentation EMEAR: recording, presentation |
Learn about the Cisco Authorized Service Provider Video Program Refresh with an event recording and presentation specifically for your region. |
| Authorized SP Video Program Refresh Question and Answers (PDF - 824 KB) |
Frequently asked questions |
Authorized SP Video Program Technical Services Promotion  |
Designed to help Gold, Silver and Premier partners increase margins and drive revenue. Up to 15% discount for Cisco SMARTnet SKUs associated with Digital Media Networks and Cable Access product families. |
| Authorized SP Video Program Services Presentation (PDF - 337 KB) |
Provides information on Cisco Services offering for SP Video |
| Authorized SP DCM Configurator Training, Presentation (PDF - 4.3 MB) and Q&A (PDF - 49 KB). |
Learn about the New Cisco Digital Content Manager (DCM) online configurator. This video explains how to access and use this new tool which replaces the Excel configurator. The presentation and Q&A support the training session. |
| Authorized SP Video Ordering Guide (PDF - 276 KB) |
Provides information on Direct Ordering with Cisco, Distribution and Authorized SP Video Program promotions. |
| Cisco Interactive Showcase Sales Tool |
The Cisco Interactive Showcase (CIS) is a set of online topic modules that replicate the 3-D Kaon demo units that you've seen at trade shows. Use this 3-D demonstration tool to deliver demos anywhere and anytime. Demo Training WebEx Replay |
| OIP,SIP, TIP, Incentives | Increase revenues by taking advantage of an incremental discount for hunting new opportunities ( OIP), building solutions ( SIP) or teaming with Cisco ( TIP) through the refreshed Cisco Authorized SP Video Program. |
| Partner Relationship Team |
Direct support path for any partner issues |
| Return for Repair RMA for Cisco Video Products At-a-Glance (PDF - 195 KB) |
Learn about the updated Return for Repair RMA process for Cisco video products (formerly Scientific-Atlanta). At-a Glance helps partners determine how to handle a return-for-repair request received from a customer. The "direct partners" and "partners buying through distributors" documents provide more detailed information. |
| Sell to SP mobile application (PDF - 28 KB) |
This multi-platform app for smartphones and tablets increases productivity by providing mobile access to Cisco product information, training, services, and tools. Available to Cisco SP Signature Partners (previously SP Sell To Partners) with Cisco Advanced IP NGN Architecture Specialization, Authorized Service Provider Video or Mobile Internet Technology ATP designations. |
| SP Video Product Portfolio | Access the portfolio of SPVTG products |
Videoscape Partner Ready Presentation: Reinventing the TV Experience  (PPTX - 7.7 MB) |
This scripted presentation helps you illustrate to Service Providers how Cisco is uniquely able to help them reinvent the television experience by uniting virtually infinite content and applications across managed or unmanaged networks and devices. |