Driving Sales Through Improved Productivity
The Human Resources Director is responsible for the implementation of programs and processes related to hiring, termination, performance appraisal, and professional development.
Human resources is traditionally challenged with high turnover and difficulty in retaining skilled workers in the stores. The current labor pool is more socially connected via technology than previous generations, as a result new processes and tools are needed to engage these employees to continue to improve store productivity.
Cisco offers solutions to help improve employee productivity and knowledge in areas such as training, labor management and task management.
Media-Saturn uses TelePresence
Electronics retailer shows how it uses TelePresence to reduce travel and speed decision making.
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Media-Saturn uses TelePresence
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Solutions
- Retail Virtual Expert Management
Provide retail store customers with on-demand access to remote product and services expertise through video, voice, and online screen sharing experience. - TelePresence for Retail
Transform the delivery of customer and point-of-sale services with this immersive collaboration solution. - Digital Signs Solution
Increase sales, enhance the customer experience, and facilitate learning with this comprehensive suite of signage applications. - Retail Connect Call Prioritization
Identify incoming calls, deliver pertinent caller data to the answering agent's screen, and provide tailored customer service. - Store Floor Task Management
Improve employee productivity and increase compliance by assigning tasks to individual store associates and providing management with real-time tracking and notification. - Store Workforce Management Connection with Infor
Enable employees to contact a supervisor, log their hours to cost centers, and clock in and out of work using any in-store IP phone. - Store Workforce Management Connection with Kronos
Provide employees the ability to time punch and access information anywhere and any place it is needed.
