Prioritize Calls to Provide Superior Service
Retail Connect is a joint solution from Cisco and VoiceRite, an innovator in specialized retail software applications. This solution uses Cisco Unified Communications technology products and phones and the Retail Connect software, which integrate with customer databases and invoicing systems.
Now you can tailor the retail experience for your most important customers. This solution:
- Identifies and flags calls from high-priority customers
- Provides pop-up data on the screen
- Captures missed calls for additional sales opportunities
Retail Connect helps you:
- Increase revenues through improved customer service and operational efficiency
- Identify priority customers and improve incoming call management
- Differentiate yourself from competitors by offering advanced customer assistance
Solution Overviews
Read a summary of the Retail Connect features and benefits.
- Benefits Calculator
A benefits calculator to help retailers realize the revenue and productivity gains that can be achieved by implementing Cisco's Collaborative Technology solutions.
- Retail Connect At-a-Glance
(PDF - 618 KB)
Solution Partner
VoiceRite, Inc.
VoiceRite provides innovative communications solutions to enterprises worldwide.
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