Enable Greater Cooperation and Collaboration
Transform your Cisco phone into an employee terminal device with the Store Employee Dashboard. This solution gives employees a cost-effective way to perform daily store procedures and gives corporate contacts and business owners a direct communications channel to salesfloor staff.
This solution also provides:
- An easy and intuitive touchscreen interface on the phone which reduces training time
- Better access to personal and store operational information
- A consistent way to communicate corporate messages
- A means for direct communication to all store employees
- A clear way for staff to deliver enhanced customer service
- A better, more consistent shopping experience from any store location
To provide the Store Workforce solution, Cisco works with Infor, a leading vendor of retail workforce management software.
Solution Partner
IPcelerate
IPcelerate, Inc. develops highly integrated Voice over IP (VoIP) applications and solutions that help retailers solve complex business issues.
Relevant Solution Products
IP Telephony
Empower your customers and manage operations more efficiently by running voice, video, and data on a single, integrated customer relationship management (CRM) system.
Communications Infrastructure
Integrated, cost-effective infrastructures that deliver industry-leading routing and switching technologies on a single platform.